Shipping policy
SHIPPING POLICY
Emily Handcraft — Singapore
Order Processing
Orders are processed within 2–5 business days after payment confirmation. You will receive a tracking number by email once your order has been dispatched.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| Singapore | 7–15 business days |
| International | 10–20 business days |
Delivery times are estimates and may vary depending on customs, carrier delays or high demand periods.
Tracking Your Order
Once your order ships, you'll receive a tracking link by email. You can also track your order anytime at the Track Your Order page on our website.
Customs & Duties
Some orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at info@emilyhandcraft.com and we'll investigate immediately.