Shipping policy

SHIPPING POLICY

Emily Handcraft — Singapore

Order Processing

Orders are processed within 2–5 business days after payment confirmation. You will receive a tracking number by email once your order has been dispatched.

Shipping Times

Destination Estimated Delivery
Singapore 7–15 business days
International 10–20 business days

Delivery times are estimates and may vary depending on customs, carrier delays or high demand periods.

Tracking Your Order

Once your order ships, you'll receive a tracking link by email. You can also track your order anytime at the Track Your Order page on our website.

Customs & Duties

Some orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us at info@emilyhandcraft.com and we'll investigate immediately.